Our certifications: a commitment to quality, safety, and environment
Our company policies
HMC Group adopts policies that reflect its commitment to environmental sustainability, social responsibility, and quality.
Environmental policy: We are committed to reducing pollution, minimizing waste, and efficiently using natural resources, annually updating our sustainability plans to continuously improve environmental performance.
Social responsibility policy: We promote ethical and transparent behaviors, ensuring safe and respectful working conditions throughout the supply chain, with zero tolerance for human trafficking and slavery.
Management Statement: We ensure the maintenance and improvement of product and process quality, always in compliance with applicable regulations.
Customer satisfaction
HMC Group adopts specific procedures to ensure effective management of each order, from receipt to delivery, including any modifications and technical evaluations. Customer satisfaction is monitored through dedicated questionnaires and direct field contacts.
Complaint management
HMC Group manages all non-conformities and complaints according to defined procedures, which establish key responsibilities and activities. Each complaint is recorded, analyzed, and, if necessary, addressed with corrective actions. Communications with Competent Authorities follow structured processes to ensure transparency and full regulatory compliance.
ISO 13485
A quality management system has been adopted that reflects the highest international standards in compliance with ISO 13485:2016. This management system is based on principles of planning, control, and assurance, which are implemented through a structured system of procedures and instructions covering all business processes.
Certificates
All medical devices produced by HMC Group comply with the requirements of current European regulations and are CE marked, guaranteeing quality, safety, and performance. The CE marking attests that our products have undergone rigorous controls and evaluations, in line with Regulation (EU) 2017/745 (MDR).
This commitment reflects our responsibility towards patients, healthcare professionals, and international partners, ensuring reliability and traceability throughout the entire supply chain.
Environmental policy
HMC Group is committed to reducing the environmental impact of its activities by promoting sustainable practices, efficient use of resources, and compliance with regulations. Our environmental policy guides every choice, with the aim of contributing to responsible development and involving collaborators and partners in a virtuous path.
Dimar - MDR 2017/745 Annex 1 - 23.1
Medicina UK Policies
Medicine UK has clear policies to ensure integrity, safety and respect for rights:
Anti-corruption policy: Empowers employees in preventing illicit acts, prohibiting unethical practices such as bribes or facilitation payments.
Health and safety: Promotes a safe work environment through “risk identification and” adoption of effective controls.
Data Protection (GDPR): Medicina UK ensures the confidentiality and security of personal data through advanced IT systems.
Working conditions: Ensures respectful, safe environments and fair remuneration in full compliance with contractual regulations.
